Terms & Conditions

Definitions 

"Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions.  

"The Company", “Ourselves”, “We” and "Us", refer to RecOps Stratgy a business registered in England and Wales, company number 15515500 of 49 Naval House, 6 Victory Parade, London, SE18 6FN   

“Party”, “Parties”, or “Us”, refers to both You and ourselves, or either You or ourselves.  

Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

1. Disclaimer, Exclusions and limitations  

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, this Company: 

1. excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and 
2. exclude all representations and warranties and does not guarantee that the website and its content will be available at all times and the Client accepts that the website and its content may be unavailable due to maintenance or for any other reason. In such circumstances, The Company shall use reasonable commercial efforts to restore Services to full availability as soon as possible; and  
3. excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.  

This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.  

2. Payment 

Where payment is required for any of the Company’s products and/or services, all major Credit/Debit Cards are acceptable methods of payment.    

All amounts and fees stated or referred to are exclusive of value added tax, which shall be added at the appropriate rate.  

For any courses, events and/or services booked outside the membership model, any monies that remain outstanding by the due date on the invoice will incur late payment interest at the rate of 8% above the prevailing Bank of England's base rate on the outstanding balance until such time as the balance is paid in full and final settlement.  

We reserve the right to seek recovery of any monies remaining unpaid sixty days from the date of invoice via collection Agencies and/or through the Small Claims Court in the event that the outstanding balance does not exceed £3000. In such circumstances, you shall be liable for any and all additional administrative and/or court costs.  

All bookings and/or transactions and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full.  

3. Training courses and events  

Most courses and events will be accessible to members but for courses and events that are open to non-members, we must receive your payment upon booking in order to secure your place on a course or event. We receive the right to refuse admission in payment is not made in full prior to the course and/or event. 

In the event You have to cancel prior to an event and/or course the following charges apply: 

(i) 6-10 working days before event commencement we will charge you a 25% fee to cover our costs.  

(ii) 2 -5 working days before event commencement we will charge you a 50% fee to cover our costs 

(iii) 1 working day before event commencement we will charge you the full fee.  

All cancelations must be in writing (by email).  

We reserve the right to cancel any course/event at any time due to Force Majeure Events. Unfortunately, we cannot be held liable for any costs incurred by delegates. 

4. Offers and promotions 

We may offer discounts and special promotions. These may be fixed to existing Clients, new Clients or both. However, where an existing agreement to purchase a service or product is in place, any offer or promotion will not replace the existing agreement. Where membership is concerned, an existing member is not permitted to use an offer to renew their membership unless it is specifically permitted by that offer. Any membership is only considered to be a new membership if the existing renewal due date is greater than 3 months prior to the date of offer or promotion. 

5. Cancellation policy 

For services booked in advance, we require a minimum 24 hours' notice of cancellation except where a longer period is required by terms and conditions specifically relating to any service provided by the Company or a third party. Notification for instance, in person or via email will be accepted subject to confirmation in writing. We reserve the right to levy a £20 charge to cover any subsequent administrative expenses. 

6. Termination of agreements and refunds policy 

Both Parties have the right to terminate membership or any Services Agreement for any reason, including the ending of services that are already underway with three (3) months written notice, subject to any terms that relate specifically to any of the services provided by the Company or by any Third Party. No refunds shall be offered, where a service is deemed to have begun and is, for all intents and purposes, underway.  

7. License and Availability  

Subject to the provisions of these Terms and Conditions and the Client’s payment of the Fees in accordance with Section 2, The Company grants to Client a non-exclusive, non-transferable, limited right to remotely access and use the website and its content and/or service for its own business purposes only (“License”). The License explicitly excludes, without limitation: 

(i) the right to (sub)license or grant persons or entities other than Client’s employees  (“Authorised Users”) the right to access and use the website and its content; and  

(ii) the right for the Client to access and use the website and its content outside its own legitimate business purposes. 

The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service, you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused. 

8. Log files 

We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission. 

9. Links to this website  

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it. 

10. Links from this website 

We do not monitor or review the content of other websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and We should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of any other site. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information. 

11. Copyright Notice  

This website and its content are copyright of RecOps Stratgy - © RecOps Stratgy 2024. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: 

1. you may print or download to a local hard disk extracts for your personal and non-commercial use only 
2. You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system. 

12. Force Majeure 

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control (“Force Majeure Events”), which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein. 

13. Waiver 

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement.  

No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly agreed in writing and signed by both Parties. 

14. General 

These Terms and Conditions are governed by the laws of England and Wales. By accessing this website and/or using our services/buying our products you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access.  

If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. 

 Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision.  

These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company. 

15. Notification of changes 

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms.  

16. Prevailing terms 

Where these terms conflict with any terms and conditions issued by the Company or any third party in respect of a specific product or service provided by or accessed through the Company the terms relating to the specific product or service shall take precedence over these terms. 

These Terms and Conditions form part of the Agreement between the Client and the Company. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to, and acceptance, the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.  

Legal disclaimer 

The information contained in this website and its content is generic advice provided for guidance only.  We endeavour to ensure that the information provided is accurate and accept no liability for errors or omissions.  We recommend that members seek detailed legal advice on any of the areas covered.